Frequently Asked Questions

Check most frequently asked questions here, if you still need help then please contact us at

There are over 400 classic and new arcade machines available to play FREE OF CHARGE as well as 50 pinball machines and a handful of the latest consoles including Xbox and Nintendo switch. – For a full list of arcade machines - click here

All machines, including arcade machines, consoles, pool tables etc are all free to play at the venue for the whole day.

Attendees are welcome to take photographs and videos for personal use during the event and we encourage you to post content on social media; we encourage you to tag us in to your content.

Photography and filming of individuals e.g. cosplayers, guests, hosts, should only be taken with their consent. Please be courteous and ask beforehand.

Photography and filming for commercial use, including YouTube channels or similar, is strictly prohibited, unless you are a designated showcaser or otherwise part of the event organisation. Professional photographic and filming equipment will not be allowed unless agreed in advance. If you have professional equipment without a pass you will be asked to leave. 

If you are a content creator and would like to record footage at Timeless Gaming Convention, please contact us prior to attending to apply for a Content Creator Pass/Media Pass.

Arcade Club – Bury – Ela Mill, Cork Street, Bury, Greater Manchester, BL9 7BW, United kingdom
(Arcade club is located just outside of Bury town centre in easy reach of road and rail links.)

By Car
If arriving via motorway you’ll want to exit the M66 at junction 2 towards Bury, then keep right and head up Wash Lane. At the first set of lights, take a left on to Heywood Street and you’ll see a small road immediately to the right. That’s Cork Street. Head through the gate at the end and you’ve arrived at Ela Mill. We have a spacious car park with overflow for the busier days. If you’re arriving via Bury, or any route which takes you down Rochdale Road (A58), then you can continue to the junction of Rochdale Road and Heywood Street and head North with Cork Street on your left just before the lights.

Yes there are 3 free carparks on site which hold up to 1500 vehicles.

By Rail
Both train and tram (Metrolink) routes use the Bury Interchange, with direct routes from Manchester and other nearby towns. The Metrolink Bury line terminates there presenting one of the simplest routes from Manchester and other connecting lines. A walk from the station to Arcade Club is just 1 mile (20mins).

By Foot
Walking Directions: Bury Interchange to Arcade Club

By Air
We love to welcome visitors from even further away! Manchester Airport provides comprehensive transport links in to Manchester City Centre. From there you can travel by rail or taxi to arrive at Arcade Club. Please contact us in advance of travel if you’d like any further advice such as where to stay.

Where can I stay?
Hotels – There are three local hotels we recommended that are so close to the venue:

Premiere Inn
5, Knowsley Place, Knowsley St, Bury BL9 0SW
0333 321 9231

Village Hotel Bury
Waterfold Business Park, Rochdale Road, Bury BL9 7BQ
0161 674 0136
Best Western Bury
Walshaw Road, Bury, BL8 1PU, United Kingdom
03330 034067

As well as all the games you can play we will have a two stages with seminars, Q&A’s, keynote speakers and gaming challenges – please check the what's on page as its being updated regularly with the schedule of the day and who is on.

Yes you are more than welcome to – in fact we encourage it because we are doing a cosplay showcase so you can show off your costumes - please note we do not have changing facilities on site.

Yes, there is a bar that serves alcoholic and non alcoholic beverages as well as snacks on every level – plus there is a restaurant that has a menu which will be open all day. – Please note you cannot bring your own food and drink into the venue.

Special Requirements

We aim to be as inclusive as possible, please feel free to contact us with any questions or concerns. 

Wheelchair Access

Full Disabled access and toilets are available. Whilst arcade club is a multi-floor venue, lift access is available for every floor. 

Carers Pass

We of course have free carers tickets - however, in the interest of security and health & safety, we request that you order a special carers pass (free of charge) according the following process.

  • Please order the ticket for the guest as required
  • Contact Timeless through either our social media or with your order number and proof of carer (eg access card or PIP letter).
  • We will then give you a code and a link to the carers ticket, which will make this ticket free to order for the carer.


If you wish to contact us about covering event please email us

We suggest children from the ages of 5+ will enjoy this event as much as adults. That said, we understand that people may want to bring their children, which is why we have allowed free entry for children under 5. There are also baby changing facilities on site. 

Please note that all children under 16 need to be accompanied by an adult. If they are not they will not be allowed entry.

All tickets are virtual. Please bring your order number (AT****** number) on the day and we will give you your pass(s). There are no physical tickets, so you will not be posted tickets in advance, nor will you be required to pick up tickets in advance of the event. 

If you have any questions, please feel free to contact us at:

Please note that tickets are nonrefundable as per our Terms & Conditions.


Upgrading to VIP

If you have purchased a standard ticket and would like to upgrade to a VIP ticket, please follow this process:

  • Contact Timeless through either our social media or with your order number. 
  • We will then give you a code and a link to the upgrade ticket, which will make this ticket reduced to £30.00.

If the upgrade ticket is purchased without a code, you will be given a VIP ticket, but as per our Terms & Conditions we are unable to offer any refunds if purchased in error.